Maintenance & Services
Reliable power equipment requires the right support throughout its operating life.
RIC provides factory-supported service for all our products, including battery chargers, UPS systems, battery energy storage systems, batteries, and associated power equipment. From startup and commissioning to preventative maintenance and troubleshooting, our service team has direct access to the technical knowledge, documentation, and engineering resources behind the equipment we manufacture.
Technician and Field Service Engineering support are available based on your service requirements
We are CSA and ISO 9001:2015 certified company.
Preventative Maintenance
Regular maintenance helps identify developing issues before they lead to equipment failure or unexpected downtime.
RIC provides scheduled inspections and maintenance to identify signs of component wear, battery deterioration, loose connections, abnormal operating conditions, and other reliability concerns.
Service can be tailored to your equipment and application, from individual maintenance visits to recurring preventative maintenance programs.
Request a quote for preventative maintenance.
Emergency Services & Troubleshooting
When critical power equipment isn’t operating as expected, RIC provides troubleshooting and technical support to help identify the problem and restore reliable operation.
Our service team has direct access to RIC’s engineering resources, product documentation, and manufacturing knowledge, helping us diagnose equipment and system-level issues efficiently.
Onsite Technician and Field Service Engineering support are available depending on the complexity of the issue.
Request a quote for emergency services or technical support.
